"Personal Information" means information about you that specifically identifies you or, when combined with other information we have, can be used to identify you. This includes the following types of information:
“Non-Personal Information” is information of an anonymous nature, such as an Internet Protocol Address (“IP Address”), the domain used to access our service, and the type and version of browser or operating system being used. Aggregate information, such as demographic statistics of our users, number of visitors and average time spent on a service, is also considered Non-Personal Information.
Our model uses online video conferencing and Internet-reliant, application-based technology.
We collect the following information as required in order to provide services to you, confirm your identity, diagnose and provide treatment for your health condition, and to administer the account for the services such as billing, insurance, or other administration. We also create an account with your Personal Information that allows us to serve you better as a repeat user.
In particular, some of the personal information that we collect about you in order to provide the Services, includes, without limitation:
We collect only the Personal Information that is required by us and Provider to provide the services you have requested. We do not collect any other information, or allow information to be used for other purposes without your express (written or verbal) consent – except where required by law.
We use and disclose your Personal Information in the following circumstances:
We will disclose your Personal Information where such disclosure is required by law, such as to comply with a subpoena or court order or records.
Any individual purporting to make decisions on your behalf may be asked to validate his/her authority to do so.
We will not disclose your Personal Information to third parties unless you have specially given us consent to disclose your Personal Information for a designated purpose.
MMi will use Non-Personal Information collected through the provision of services to: to develop data on patient health and patient care, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.
You can withdraw your consent to have your Personal Information stored with MMi and to have your Personal Information disclosed with applicable third parties previously consented to by: emailing email@example.com or calling 1-866-318-4748. We retain Personal Information from closed accounts to comply with law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service and take other actions otherwise permitted by law.
On written request, you will be informed of the existence, use and disclosure of your Personal Information that is under our control, and may be given access to that Personal Information as required and permitted by law. You are entitled to challenge the accuracy and completeness of that Personal Information and request that it be amended, if appropriate. If you would like a physical or electronic copy of your records, a reasonable fee will be charged.
MMi is not responsible for any third parties, their use of MMi, and how they retain or secure your Personal Information.
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your Personal Information against unauthorized access, destruction or alteration. MMi operates works with security experts and industry professionals to make sure your health data is protected. However, no method of transmission over the Internet, and no method of storing electronic information, can be 100% secure. So, we cannot guarantee the absolute security of your transmissions to us and of your Personal Information that we store.
You can help protect the security of your Personal Information as well. For instance, never give out your password, since this is what is used to access your account on the MMi Sites, and ensure updated security software is installed on your computer. Also remember to log out of your account and close your browser window when you finish using the MMi Sites, so that other people using the same computer won’t have access to your information.
We instruct our employees with access to your Personal Information that it is to be used only in adherence with the terms of this Privacy Statement. However, we are not responsible for Providers' activities or their use of your Personal Information. We will not otherwise disclose your Personal Information without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.
Privacy Officer: MARIA V. NATHANAIL
Tel: (403) 513-2647
Fax: (403) 266-6016
#801, 1080 Howe Street,
Vancouver, BC V6Z 2T1