Security

Confidentiality

Your confidentiality is very important to us. At GOeVisit we work directly with security experts and industry professionals to make sure that your personal health data is protected. Our audio and video conferences are not recorded, and your medical data is only stored in Canada.

Network and Servers

We take great measures to ensure that your communication with us uses the latest in bank-grade encryption and that our servers are securely firewalled from cyber attacks. Our dedicated Rogers Data Centre offers a series of best-practices that include best-in-class hardware and software security solutions, an expert team of certified system administrators that will maintain and monitor security 24/7, and network security that can anticipate and stop attacks and damage before they occur.

GOeVisit collects only the information absolutely necessary to deliver our service effectively. Your personal information and eVisit details are confidential and protected in a secure manner.

Transmitted information is encrypted using Secure Socket Layer (SSL) technology, the same security used in banking. We ensure that your login credentials are securely collected and stored following industry standards. GOeVisit storage is HL7 and HIPAA compliant

Rogers logo

Internal Health Data

We require that all of our medical staff and employees are well-versed in internal privacy and security policies designed to keep patient information safe and secure.

We will only disclose your personal information:

  • to schedule a visit with a Provider and to send any appropriate records to the Provider;

  • when storing clinical data electronically;

  • for administration of billing;

  • to other healthcare practitioners involved in your care, if applicable.

Please view our privacy policy for further information.

Red apple with green leaf